FOI, Privacy Notice, Complaints Procedure, Financials & Charging

The National Autistic Society is committed to providing high quality, transparent and accessible services to everyone we support across adult and children services and other support networks. To do this, we need you to tell us when we do things well and when we get things wrong.

We want to help resolve all complaints as quickly as possible. We will handle any expression of dissatisfaction with our services which calls for a response as a complaint. We will listen to your complaints, treat them seriously, and use any feedback received from complainants to enable us to develop and improve our services.